european american arms company

[stephengallo]

FOR THOSE OF YOU WHO KNOW ME AND HAVE BEEN IN MY DEFENSIVE PISTOL CLASS, I HAVE A COLLECTION. I HAVE TWO EAA (MADE BY TANFOGLIO IN ITALY) PISTOLS AND JUST BOUGHT A 3RD. I ORDERED A 10 MM CONVERSION KIT WHICH THEY ADVERTISE FOR A GOOD PRICE. THE ORDER WAS PLACED 15 MONTHS AGO. EAA STATED BECAUSE OF NYS, THEY HAD TO WAIT FOR 10 RD MAGAZINES. I FAXED THEM MY POLICE ID AND A LETTER FROM MY CHIEF INDICATING I WAS AUTHORIZED TO HAVE SUCH MAGAZINES. THEY SENT ME THE WRONG ITEM. I CALLED AND THEY SAID SEND THE KIT BACK. RATHER THAN WAIT ANOTHER 15 MONTHS I PURCHASED A NEW 45 WITNESS. NOT THE GREATEST GUN BUT OK. THE NEW GUN CAME WITH 1 MAGAZINE. I E-MAILED EAA AND REQUESTED THEY DO SOMETHING FOR ME DUE TO THE LONG DELAY, WRONG KIT AND AGGRAVATION. THEIR GUNSMITH SPOKE TO ME TODAY AND ASKED ME WHY I COULDN'T HAVE ORDERED THE MAGAZINE. WHY DID I HAVE TO SPEAK TO HIM. I ADVISED HIM OF THIS NONSENSE AND STATED I WAS WILLING TO PURCHASE 1 MAGAZINE AND THOUGHT EAA MIGHT SEND AN ADDITIONAL ONE WITHOUT CHARGE TO MAKE UP FOR THEIR ERRORS AND AGGRAVATION. HIS RESPONSE WAS THIS IS NOT A BARGAIN BASEMENT BUSINESS. WE MADE NO MISTAKE. I ADVISED HIM THAT I WOULD NOT ADVISE ANY OTHER SHOOTERS TO DEAL WITH A COMPANY LIKE THIS SINCE I AM AN INSTRUCTOR. HE THEN STATED DON'T THREATEN US WE HAVE YOUR INFORMATION TOO.
I HAVE DEALT WITH CHARTER ARMS, GREAT PEOPLE. THEY GAVE ME A NEW BARREL AND RETIMED THE 2" SNUBBY FOR FREE! SMITH AND WESSON SENT ME ITEMS WITHOUT CHARGE. CZ WORKED MY CZ RAMI 75 AND SENT ME A NEW MAGAZINE AND T-SHIRT BECAUSE IT WAS A BRAND NEW GUN WITH A PROBLEM. TAURUS WORKED ON MY 454 CASULL AND SENT BACK EXTRA MOON CLIPS N/C. COLLECTOR RIFLE AND AMMO FIXED A S&W 9MM I BOUGHT FROM THEM. THEY SAID THEY STAND BEHIND THEIR SALES AND THEY DID! BEWARE EAA.
STEVE GALLO, INSTRUCTOR